10 Minutes to Close
Last night, as I was shutting everything down for the night, the ticket spitter kicked out a multi-course meal for two. Yay. As a younger cook, I would have probably freaked out on the server. As an older cook, I just keep my annoyance contained. And get some pasta water on, because I had succumbed to the dishwashers desire to take the pasta pot a half-hour ago.
After I put all the food out, I finished closing and changed into my civilian clothes. I grab a beer from the bartender, and head out to the patio where everyone is sitting. I see four or five tables full of people enjoying themselves. I even notice the table of the final order I pushed out, just finishing up. The very happy looking couple was sitting side-by-side, holding hands, idly watching the people and the traffic go by. These are the moments when I feel good about the work I do.
Maybe all kitchens be open. Open kitchens definitely mitigate ticket rage. It is really nice to be able to see the customers eating what you just made, and smiling. Sometimes they give you a thumbs up or something, or stop by and say “thanks!” We definitely like that!